Business English Focus email & Business Telecommunications
In this Business English focus course you will develop your ability to communicate by email and learn the correct expressions for important business processes. You will expand your vocabulary in key areas of responsibility so that you can understand English emails and answer them confidently in English. From inquiries to complaints, this course will also provide you with the necessary self-confidence for your telephone conversations in English. We aim to teach you strategies for dealing with difficult phone calls as well as how to present facts clearly on the phone. By the end of the course, you will be more able to communicate in English in the business context and better represent yourself and your company.